September 21, 2023

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Memorable consumer items to mark the vacations

Memorable consumer items to mark the vacations

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Right here on the shores of Nantucket Sound, winter is something however dreary. Sure, the times change into colder and darker, however that simply means the houses, retailers, and streets of Cape Cod shine hotter and brighter — and so do the spirits of the individuals who name this place dwelling.

As an actual property agent, this festive ambiance carries a particular significance, as a result of for years it’s been my job to assist construct this neighborhood. So when the vacations come to the village of Osterville, I’m not simply appreciating the neighborhoods, however the neighbors themselves. As a result of they’re my former consumers, I personally know most of the people and households who dwell in these houses.

I’m certain most luxurious brokers share this sentiment. We work intimately with our purchasers, from the second they begin viewing and vetting properties to the second the sale lastly closes — and after that, we proceed to help them as trusted advisors on all actual property issues. So when the vacations arrive, it’s important to take time to honor and nurture these relationships. Listed here are my ideas on how to do this.

A vacation present is an agent’s expression of gratitude

Memorable consumer items to mark the vacations

Ellen Valentgas – Sotheby’s Worldwide Realty – Osterville Brokerage

Giving vacation items to my purchasers has been a part of my actual property observe for the reason that starting. In fact, it’s good for enterprise — if I present my purchasers that I bear in mind them, they’ll bear in mind me — however that’s not the aim of gift-giving. As brokers, we’re doing it as a result of we’re grateful they positioned their belief in us when buying a house.

Because of this, gift-giving isn’t a part of the prospecting course of. I don’t purchase presents for individuals I’m hoping to work with sooner or later. As an alternative, I focus solely on those that I’ve labored with up to now, or who I’m working with at current.

And, above all, I attempt to ensure that the items I give are memorable. This demonstrates real thoughtfulness and implies that your identify will probably be top-of-mind when your former purchasers are as soon as once more contemplating working with an agent.

Three concepts for choosing items that have an effect

Ellen Valentgas – Sotheby’s Worldwide Realty – Osterville Brokerage

Over time, I’ve cultivated one thing of a status, each amongst purchasers and colleagues, as a fairly good gift-giver. I prize locality, practicality, and originality with a view to select genuine and pleasant presents. Listed here are three suggestions I wish to share with different brokers.

1. Get entangled with — and impressed by — your native companies

Arising with concepts is the enjoyable half. I begin by selecting from the distinctive objects supplied by native companies right here in Osterville. As an agent, it’s essential to at all times be constructing stronger relationships along with your neighborhood; it helps you promote your space and expands your referral community.

Having lived within the space for greater than a decade, I take pleasure in being an organizer for native occasions and am additionally a member of the Steering Committee for the Osterville Enterprise and Skilled Affiliation. This has helped my enterprise in so some ways, and I might encourage all brokers to be each patrons and champions of their native entrepreneurs.

2. Think about gifting experiences to take pleasure in, as an alternative of things to maintain

Jeffrey Marcus – Sotheby’s Worldwide Realty – Osterville Brokerage

As luxurious brokers, our purchasers typically have loads of materials possessions. Earlier than giving them objects which will find yourself accumulating mud, contemplate a extra ephemeral current.

Meals is one in every of my go-to items. I’d give a consumer a quart of chocolate chip or ginger snap cookie dough from AMIE Bakery, as a result of who doesn’t love selfmade cookies? Or I’ll convey them substances from Midnight Our, a enterprise that sells fresh-caught sea scallops straight from its boat on the pier and current them alongside one in every of my favourite recipes.

Jeffrey Marcus – Sotheby’s Worldwide Realty – Osterville Brokerage

3. Essentially the most memorable presents are sometimes essentially the most customized

For those who do wish to give your purchasers a souvenir to cherish, make certain it issues. This 12 months, I’ve taken household images of my purchasers and ordered custom-made Wentworth puzzles from London, finely lower and crafted from strong wooden. This fashion, it’s each a treasured memento and an expertise — my purchasers can take pleasure in a night with the household, placing their puzzles collectively.

The vacations aren’t the one time to say thanks

Whereas it’s fantastic to recollect purchasers on the vacations, I feel random acts of kindness and thoughtfulness go the farthest. In luxurious actual property, we all know how to concentrate, anticipate needs, and supply precisely what our purchasers want, proper once they want it. These are the talents we’re at all times honing, whether or not in the course of the holidays or another time of the 12 months.

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Ellen Valentgas

Ellen Valentgas has resided in Osterville village for over a decade and is within the prime 2% of brokers on Cape Cod. She mixes her panorama and design background together with her ardour for houses by means of her renovation and development tasks all through the realm. Her inventive imaginative and prescient and skill to attach owners to high quality tradespeople are instrumental in guiding her luxurious clientele towards personalizing their houses. Whether or not promoting, shopping for, renting, or renovating, Ellen’s imaginative and prescient, expertise, and perspective mix to ship uniquely crafted profitable outcomes to her purchasers.